All rolesCustomer Support
Customer Support Specialist
Port-au-PrinceFull-timeJunior–MidPosted 2026-07-14
Be the first human contact for customers, merchants, and agents at launch.
Responsibilities
What you'll own
- • Resolve customer issues across chat, phone, and email
- • Log complaints and disputes accurately
- • Escalate patterns rather than repeating fixes
Requirements
What we need
- • Fluent Haitian Creole, French, and English
- • Calm, precise written communication
Nice to have
Helpful, not required
- • Financial services support experience
These listings are part of AntilFi's launch hiring plan. Applications are recorded through a placeholder service and reviewed when hiring formally opens for the role.