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Customer Support Specialist

Port-au-PrinceFull-timeJunior–MidPosted 2026-07-14

Be the first human contact for customers, merchants, and agents at launch.

Responsibilities

What you'll own

  • Resolve customer issues across chat, phone, and email
  • Log complaints and disputes accurately
  • Escalate patterns rather than repeating fixes

Requirements

What we need

  • Fluent Haitian Creole, French, and English
  • Calm, precise written communication

Nice to have

Helpful, not required

  • Financial services support experience

These listings are part of AntilFi's launch hiring plan. Applications are recorded through a placeholder service and reviewed when hiring formally opens for the role.